Fiona Hickey made headlines in 2019 by transitioning from a well-established position at Betting Jobs to a role at Push Gaming. This decision raised eyebrows due to her move into a sector where she had no prior experience. The move is notable within the iGaming industry because it underscores the complexities and potential challenges of shifting from recruitment to the supplier side of gaming at a time when regulatory environments are tightening globally.
Hickey’s career switch illustrates a broader trend in the gaming industry where professionals are increasingly seeking new challenges amid evolving market conditions. Her decision to step away from a senior role and accept a lower salary in a new domain highlights the dynamic nature of the iGaming market, which is characterized by rapid growth and frequent regulatory changes. The move to Push Gaming involved navigating the intricacies of the supplier sector, a space distinct from her previous recruitment expertise. This transition came with its own learning curve, emphasizing the diverse skill set required to manage supplier operations, including integration processes and strategic positioning in a competitive market.
The expansion of Push Gaming during Hickey’s tenure reflects the regulatory and commercial markets’ complexities, as the company grew from 45 employees to a workforce of 300 and expanded its direct integrations significantly. Such developments illustrate the importance of understanding regulatory frameworks and market demands, both of which are crucial for any supplier dealing with numerous partnerships in diverse regions. The acquisition of Push Gaming during this period further highlights the competitive nature of the industry, where mergers and acquisitions are common as companies seek to consolidate their market positions.
From a regulatory perspective, the iGaming industry faces increasing scrutiny, and companies must remain compliant with ever-changing rules to operate effectively. This environment necessitates a comprehensive understanding of compliance issues, which can be a significant hurdle for newcomers to the supplier side. The integration of new platforms and securing market access in regulated markets requires not only technical knowledge but also strategic foresight.
Hickey’s experience emphasizes the value of adaptability and continuous learning within the sector. Her approach—embracing questions and admitting gaps in knowledge—presents a valuable lesson for industry professionals. In highly regulated industries, being open to learning and understanding the multifaceted aspects of gaming operations can be crucial for success. This mindset also fosters a culture of collaboration, which is vital for navigating the competitive and regulated environment of iGaming.
Furthermore, the industry’s collaborative nature, as highlighted by Hickey, stands in contrast to the hyper-competitive image often associated with senior roles. While competition exists, the willingness to seek insights and mentorship is essential for professional growth. This culture of support and knowledge sharing can mitigate the risks associated with regulatory compliance and market entry challenges.
As Hickey took on the role of Managing Director and CEO at Games Inc, her journey underscores the potential for career mobility within the iGaming industry, provided there is a willingness to adapt and engage with the sector’s complexities. This career trajectory serves as a reminder of the opportunities available in the iGaming market, despite the challenges posed by regulatory compliance and market saturation.
Looking ahead, the iGaming industry continues to evolve, driven by technological advancements and regulatory changes. Companies must remain vigilant in tracking these developments to maintain compliance and seize market opportunities. For professionals like Hickey, the focus will be on navigating these challenges while fostering innovation and growth within their organizations. As the sector progresses, adapting to new regulatory environments and leveraging strategic partnerships will be crucial for sustaining competitive advantage.





